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Email Helpline for Access Arrangements (Helpline)

£30 for 30 minutes - can be spread over the course of a year

​This email helpline is designed for anyone involved in the access arrangements process who has questions about any area of it and would like to ask the advice of a specialist.

Purchasing the email helpline below will give you 30 minutes of our advisor’s help via email, spread as you wish over the year. Our advisor will keep track of the time taken to answer queries and will advise you when this time has been used up. For those needing more than 30 minutes of queries answered in a year, we would recommend our 1:1 Mentoring.

The course tutors are Lia Castiglione and Caroline Read.

Lia Castiglione

Lia Castiglione

Lia has been teaching and supporting learners of all ages for over 25 years and in varying educational settings. She is a specialist teacher who is highly experienced in all aspects of access arrangements, has held a current Assessment Practising Certificate since 2008 and regularly assesses in schools and colleges. Lia is the co-creator of a postgraduate access arrangements assessor course and is the author of the Patoss/JCQ book, ‘Assessing the Need for Access Arrangements.’

Caroline Read

Caroline Read

Caroline is a Specialist Teacher who has practical experience in all areas of the Access Arrangements process and trains for LAs, Universities and SEN Services. Caroline contributed to the PATOSS/JCQ publication ‘Dyslexia: Assessing the need for Access Arrangements’, has been published in academic journals and has worked with various publishers to develop tests. She was part of the working party which set up ‘Access Arrangements Online’ and has been involved with other DfE and Ofqual training and policy projects.

Once you purchase the helpline by booking below, you will be sent the relevant email address through which you can send your questions. Our advisor will keep track of the time taken to answer queries and will advise you when this time has been used up. For those needing more than 30 minutes of queries answered in a year, we would recommend our 1:1 Mentoring.

This is not really training, more a way for you to ask a specialist about any queries you have. When you book the email helpline, you will be provided with an email address through which you can contact our access arrangements specialist with your queries. Our advisor will keep track of the time taken to answer questions and will advise you when this time has been used up.

Online

  • 30 minutes of email helpline £30.00

​Although the button below says ‘Book Pre-recorded Online Course’, on this page it refers to purchasing the email helpline; we are using our online booking format to allow you to choose a start date to suit you.

How do I book?

You can book online using the form below. Courses costing £40 or less must be paid for online with a debit or credit card.

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Please allow at least 2 working days for us to process your booking for an online course and send you the login details.

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