Caroline is one of the founders of Communicate-ed. She is a specialist teacher who has practical experience in all areas of the access arrangements process and trains for local authorities, universities and SEND services. Caroline has contributed to a range of publications, including academic journals. She has worked with a number of publishers to develop tests, and has been involved in various DfE and Ofqual training and policy projects. She was a member of the working party that established the Access Arrangements Online system. In 2024 Caroline was presented with a University of Roehampton Chancellor’s Alumni Award, for Innovation and Inspiration in her industry.
Amy is the Managing Director of Communicate-ed. She holds a BSc in Psychology, is a qualified primary teacher and has worked as an access arrangements assessor for a number of years, supporting both secondary schools and FE colleges. She runs our Helpline and Mentoring schemes, and also manages our sister company, Include-ed, who provide the popular PAPAA and APAAC qualifications.
Debbie organises our online training programme and looks after the central office. Before joining Communicate-ed Debbie gained her Diploma in Advanced Surgical Nursing and worked as a Veterinary Nurse for nearly 20 years and as a NVQ assessor and internal verifier with a Veterinary Training Consultancy. Debbie’s interests include running, swimming, walking and reading as well as spending time with her family.
With a background in administration and communications, Katie carries responsibilities for Communicate-ed databases, website, financial administration and marketing. She also looks after our membership scheme.
Rebecca is a Specialist Teacher with more than 21 years’ assessment experience. She has a current Assessment Practising Certificate, regularly carrying out diagnostic assessment for dyslexia and dyscalculia, as well as carrying out access arrangement assessments. She is a senior assessor and IQA for the PAPAA course, supporting students with the course demands. She is a member of the APC accreditation team for the BDA and is a SpLD Assessment Standards Committee (SASC) approved CPD provider, with current SASC courses for mentoring on diagnostic report writing; building assessment confidence in report writing for SpLD in maths; branching out into EAA: a guide for Level 7/APC holder; and using the SASC 2025 report format for SpLD in maths.
Lia has been teaching and supporting learners of all ages for over 30 years and in varying educational settings. She is a specialist teacher assessor who is highly experienced in all aspects of access arrangements, has held a current Assessment Practising Certificate since 2008 and regularly assesses in schools and colleges. An accomplished educational trainer, Lia is the co-creator of a postgraduate access arrangements assessor course and is the author of the Patoss/JCQ book, ‘Assessing the Need for Access Arrangements’. She works as an independent educational consultant through her company ‘Castiglione Consulting Ltd’.
